Realignment in the Appliance Industry

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Don’t look now but our industry is changing and at a very rapid pace. At the time of writing this article, the Korean electronics company Samsung just announced the purchase of Dacor (Investopedia guesses the purchase price was $150 million), which causes my mind to spin as I think…

A Win Win Relationship

By: Paul MacDonald Relationship opportunities come to us all the time with parents, children, friends, business associates. Typically, we focus on our employees and customers spending a significant amount of time nurturing these key relationships. What about our parts distributors? Every service company is dependent on parts distributors. You need them as much as they…

To Train or Not to Train? Here’s the Answer!

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Training, training, training! Have you ever heard of someone getting too much training?  In the appliance service industry, the glaring need for training is manifest in two very distinct ways. First, due to new and unique product offerings, product design changes, sophisticated integrated circuitries, complicated flow charts, fault codes…

Dacor Technical Newsletter Highlights 2016 ASTI

Reprinted from April 2016, Volume 3, Issue 2 Edition During this year’s ASTI convention at the Deauville Beach Resort in Miami Florida, Dacor was presented the United Servicers Partnership Award for the fourth consecutive year in recognition of their ongoing efforts to provide outstanding technical training in the industry. Dacor has brought home this award…

“Trade to Profession” – The Great Transition

By Dean Landers, Landers Appliance  Hey “old timers”, think about it. You know a LOT MORE today than you ever did in the past!Hey “youngins”, think about it. You know a LOT MORE than you think you do! I’ve operated my own appliance service business for 32 years. I’ve been in the industry for over…

NLA is No Longer Acceptable

CoreCentric Solutions would like to thank the United Servicers Association staff for all their hard work preparing for and during the 2016 ASTI in Miami and congratulate them on having the best attended event in the history of the ASTI. It is always great getting together to renew old friendships and meet people that will…

2016 Most Professional Servicer Contest Winners

Congratulations to  2016 MPS Contest Winners… Each year the United Servicers Association holds a contest for the most professional appearance and presentation of their company in several business size categories. Judged by a panel of industry leaders and consumers, the top 2 finalists complete head to head at the annual ASTI convention. The winners are…