Appliance Service Training Institute (ASTI) 2018

The upcoming 2018 Appliance Service Training Institute (ASTI) will take place in St. Petes Beach, Florida, January 22nd – 25th, 2018 at the beautiful Tradewinds Island Grand Resort.  ASTI offers Independent Servicers the opportunity to not only learn the latest techniques to repair the ever-evolving high-tech appliances but also to attend business classes to help grow your business and become more profitable.  Attending the ASTI affords the…

Vulkan Lokring Hosts United Servicers Association Board Members

I want to give a big shout out to Bill Osborn and Jesse Alcala of Vulkan Lokring. Vulkan Lokring invited members of the United Servicers Association for training at their factory in Winter Haven, Florida. If you have never heard of Lokring, you will.   Domestic refrigerators will not be able to use R134 after…

Making The Most Of Your ASTI Experience

By: Annette Ortega The United Servicers Association (USA) premier event, ASTI (Annual Service Training Institute), is right around the corner.  The 2018 convention is being hosted in St. Pete Beach, Florida, at the Trade Winds Grand Island Resort from January 22nd to January 25th, (pre-event training is on the 21st).  This venue is amazing, and who…

How to Attract and Retain More Millennial Workers for Your Business

SmallBizClub.com With the increase of millennials in the workforce, businesses need to understand the differing values of this generation in order to be able to recruit and retain new employees. Currently, 40 percent of companies employ 50 or more millennials, but by 2025 they will represent 75 percent of the workforce. More than 60 percent…

10 Reasons To Join A CEO Peer Group

Forbes.com By: Henry DeVries , Contributor Growing your business is never easy. With apologies to Aristotle, Richard Franzi likes to say: “The whole effort of CEOs working together is more than the sum of those same CEOs working separately.” I recently had breakfast with Franzi, author of Critical Mass: The 10 Explosive Powers of CEO Peer…

Cross Country Home Services Accelerates Digital Transformation with Launch of ServiceBench® to Support Seamless End-to-End Customer Experience

New Cloud-Based Field Service Management System is Part of Company’s Long-term Commitment to Invest in Digital Technology and Service Partners July 20, 2017 10:06 AM Eastern Daylight Time FORT LAUDERDALE, Fla.–(BUSINESS WIRE)–Cross Country Home Services (CCHS), a leader in home repair, maintenance and warranty services, today announced it has launched a new field service management…

Regional Service Training Institute

By: Sarah Brown, United Servicers Association The 2017 Regional Service Training Institute (RSTI) will take place this coming September through November. Appliances are becoming more electronic and complicated every year and technology is changing at a rapid pace and is opening up a wide variety of opportunities. These are very exciting times to be involved in the appliance service industry. The United Servicers Association is actively…

Sign of surrender? Sears agrees to sell Kenmore brand on Amazon.com

The news underscores how much Amazon, which dominates e-commerce, has left seemingly invincible traditional retailers in the dust. By: Ángel González  Seattle Times business reporter   In what appears to be a major sign of surrender to the reigning champion of e-commerce, ailing Sears, the one-time king of retail, just agreed to sell Kenmore appliances on…

“Ban the Box” and Fair Chance Legislation

by: PlusOne Solutions Any organization who hires employees or contractors should be aware of city, county and state directives commonly referred to as “Ban The Box” or “Fair Chance” legislation. As an extension of the service we already provide our Customers, PlusOne will be acting as the administrative agent to meet the obligations of the…