Appliance Tech Wages Bureau of Labor Statistics

By: Steve Zannos During the 2017 USA / ASTI in San Diego, I had the opportunity to sit in on the USA Advisory Committee Meeting.  One of the “hot” topics of discussion is what we can do as an industry to help us grow our technician base and pipeline.   All of the OEM’s, Retailers and…

Tech Tip #27, Why Force a Defrost – Samsung Refrigeration

Since the Genesis of Electronically Controlled Refrigerators in 2000, one the first questions I am asked during training is “How do I put (it) into DEFROST?” “It” being the brand of refrigerator I am training on that session. As a Field Engineer, reason is obvious; defrost system components are among the top replaced parts for…

The Third Alternative: Independent Service Can Possess Every Advantage

By: Charles Chappell, National Service Alliance At this past ASTI conference, Dean Landers presented a very compelling case on the competitive advantages and disadvantages of both Independent and National Service. It is true National Service can leverage many of the bells and whistles Independent Service can’t. However, the motivation driving the Independent Servicer to provide…

The Time Has Come to Stop Never Having Any Time!

Daniel Beaulé I help business leaders grow their organization by living their values Follow-up to my series of articles on the links between mental illness and work. I was at the airport last week, checking my LinkedIn page, when I came across an article entitled “Want to free up (a lot of) time to read…

7 Legal Myths You and Your Advisors May Believe

By Dale West, Senior Advisor, American Society for Asset Protection There are many financial and legal myths that circulate through society. A belief in these myths may result in serious problems. In a commencement address at Yale University, President John F. Kennedy taught, “The great enemy of the truth is very often not the lie—deliberate,…

CoreCentric Solutions Helpful Hints

CoreCentric Solutions would like to thank everyone who came to our presentation and stopped by our booth at this year’s ASTI Convention.   It was great seeing old friends and even better meeting new ones.   If you stopped by and talked to us, we probably told you about some new features we are introducing…

Fred’s Appliance Academy March Service Pointer

Cabrio washer bearing replacement with a seized/frozen inner basket. A customer may call stating that their washer is making a lot of abnormal sounds in the spin cycle. You as the technician arrive at the home and find the tub bearing to have failed causing the abnormal loud sounds in spin. The customer is quoted…

Top Marketing Mistakes

by: Adams Hudson In Proverbs we are told that the wise learn from the mistakes of others. Using this method, I must be a fantastic teacher. Mistakes are powerful lesson builders. Nowhere is this more evident than when you a) Measure everything, b) Are in the “Marketing for ROI” business, and c) Have two teenage…

Stop the Stress Cycle

by: UnitedHealthCare Could you be adding to your own stress — without even knowing it? It’s easy to do. The good news is there are simple ways to stop the cycle. Check out these five possible sources of stress. See what speaks to you — and try these quick tips. Focus on a few small…